Reviews of Nam's Korean Karate School

I purchased 2 36-month Black Belt programs (for me and my son) at Nam’s Korean Karate School and paid in full at the time of signing a contract. This payment plan enticed me to save a significant amount of money on the program over time vs. other payment plan options which were presented. Two months later, due to unforeseen circumstances, I needed to move 500 miles away to a different state. Although the contract stated that no refunds would be given after 3 business days, they were willing to provide a partial refund. Unfortunately, it took several communication attempts and the amount offered was negligible, not reflective of their pricing structure, and presented as a final decision with no room for negotiation. Please note that at the time of this review, I am still unable to resolve this issue with the business.

Be a more informed consumer than I was. For example, as you shop around for a dojo, you may want to ask if they willingly comply with the Health Club Act. Or, if you have already entered a contract, you may want to find out whether the business is adequately bonded (which would protect you in case a business closed or filed for bankruptcy) - a question I wish I had asked prior to handing over a large sum of money. Otherwise, if you find yourself in a situation like mine, without sufficient consumer protection in this area, you may need to seek help from agencies like your credit card company, the Better Business Bureau, or office of the Attorney General.

If I had purchased a membership somewhere that elected to follow these regulations, then I would have received a fair refund under my circumstances (i. e., moving more than 25 additional miles away from the facility).