This page shows Reviews & Testimonials of Sovereign Martial Arts in Rahway, NJ. 1 Reviewer rated Sovereign Martial Arts as Poor. Read detailed reviews below.
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0 Reviewer recommended Sovereign Martial Arts.
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DO NOT SIGN A CONTRACT
Jun 04 2013 by Mary P. (Former Student with 1 - 3 Months Experience at this school)
- Quality of Instruction:
- Poor
- Other aspects:
- Poor
- Recommended:
- No!
This review is regarding the Belleville location, however I feel it is important for all interested in entering a contract with Member Solutions / Sovereign Martial Arts be aware of the situation I have found myself in.
While I was at SMA I was very happy, that was until I relocated and attempted to cancel my contract - the one that Ariane and Edgardo Moran both promised would be acceptable to do if I moved (over 70 miles away).
I moved in July, but didn't have all the "acceptable" proof of my relocation until mid August. My credit card company said that it was a valid dispute for the charges I was incurring ($125 per month). I had sent them everything possible as soon as possible, but they still refused to cancel my contract.
Currently, I'm in collections with Member Solutions (their billing agency). Ariane and Edgardo did not do anything to help expedite canceling my contract. At the same time, I am now being charged the full amount by the collections agency after they screamed at me on the phone and told me if I didn't pay them $1200 I would be taken to court and have to get a lawyer.
I am very disappointed with the customer service with the Belleville SMA, Member Solutions, and the agency they use to do collections.
I DO NOT recommend using this service and encourage anyone to avoid getting involved in any type of contract that uses Member Solutions and illegally harasses and intimidates customers.